Frequently Asked Questions
Simply WhatsApp us at +91 96981 55931 or call +91 87784 03848. Our team will check availability in your area and schedule installation within 24–48 hours.
Installation charges vary based on your location and plan. Contact our sales team for an exact quote. In most cases, installation is completed at minimal or no additional cost for standard connections.
You can pay your bill through the Customer Portal at customer.uteleservices.com, via UPI, bank transfer, or by visiting our office. Contact support for payment assistance.
First, restart your router by unplugging it for 30 seconds. If the issue persists, run a speed test and contact Technical Support at +91 86678 50292. Our team will diagnose and resolve the issue remotely or send a technician if needed.
PLAYBOXTV is included in Gold plans. Download the PLAYBOXTV app on Android TV or your mobile device and login with the credentials provided at the time of activation. Contact support if you need help with login.
Yes! You can upgrade your plan at any time. Contact us via WhatsApp or phone and we'll switch you to a higher plan. The difference amount will be adjusted in your next billing cycle.